Self-catering Guest House
Tel: +27 82 588 0851

Terms & Conditions

We as Guest House owners have put a lot of work, energy, love, etc. in the building, renovating and finishing of our property so that we can share it with our guests. We do our utmost to keep it up to standard for you to enjoy, therefore we ask that you will also take care of our place so that everyone can enjoy the break away from everyday life.
Child policy:
Please note that we welcome families (which include children of all ages). We would like to ensure each and every guest the most enjoyable stay possible and therefore we expect our guests to be considerate towards other guests so that everyone enjoys their stay at the Guest House. 
Any damage caused such as carpet stains, soiled furnishings, broken windows, garden features, appliances, etc. will be replaced or cleaned and billed to the guest.
Deposit policy:
A 50% deposit confirms your booking. 
The outstanding amount is due prior / on arrival. 
Cancellation policy: 
Less than 1 month before stay date: 0% of the deposit is refundable. 
House Rules: 
As we are known for our quiet and relaxing environment (which most guests are here for) we ask you to PLEASE BE CONSIDERATE TO THE OTHER guests on the premises as well as our neighbours.
No loud music or noise.
No loud noise after 22h00. 
Lost keys will be charged at R100.00 if lost.
We want every guest to enjoy their stay; therefore we ask that guests do not entertain visitors at Granny Mac’s. We would appreciate it if you would visit them at their place.
Please note that only booked guests may make use of our accommodation. Guests that have people sleeping over without them being part of the original booking, will be liable for an R500.00 fine per person per night sleeping over, as well as the normal rate per person. The guest house owner or appointed person may at his/her own discretion cancel the accommodation of guests not adhering to the house rules. 
We ask that you leave your unit in as good condition as it was given to you. 
We would appreciate if you would please wash the dishes before you leave. 
Arrival/Departure Times: 
For the convenience of incoming guests, we require rooms to be vacated by 10h00 on the day of departure. Later departure times may be possible on request. Earliest arrival time is 14h00 (except by prior arrangement). Please telephone us if you anticipate arriving after 18h00. 
Pet policy: 
No pets are allowed. 
Smoking policy: 
No smoking in the rooms or inside buildings.